Our Security Measures
At MedChargeRCM, we prioritize the security and confidentiality of your data. Our comprehensive security protocols ensure that your information is protected at every step of the revenue cycle management process.
Our Commitment to Security
Physical Access
- Controlled access restricted by biometric and proximity card systems.
- All employees wear photo ID cards at all times within the facility.
- Regular reviews and audits of access logs to check unauthorized entry attempts.
- Access is granted based on the least-privilege principle per employee basis.
Security
- 24-hour security personnel stationed at all entry and exit points.
- Visitor details logged, including name, entry/exit time, and proof of ID.
- Physical register retained for a minimum of 10 years.
Monitoring
- CCTV monitoring of entry/exit points and production floors.
- Random daily monitoring of stored recordings by the security team.
- Recordings retained for 6 months and backed up externally.
Vendor Access
- Vendors sign a confidentiality agreement before accessing sensitive areas.
- Vendors are always escorted and supervised by authorized personnel.
Mobile Phone Usage
- Only authorized managers may use mobile phones within the premises.
- All other employees deposit phones in locker boxes before entering.
Network and Application Usage
- Unique user IDs created using a leading Directory Service.
- Access to storage devices controlled using Domain Group Policy.
- Strict password compliance parameters enforced.
- Access to USB or other mass storage devices is blocked on workstations.
- Access to printers is allowed to authorized employees only.
Firewall
- High-end unified threat management system (UTM) deployed.
- Internet traffic regulated using content filters and application filters.
- Firewall logs maintained for 3 months and archived for 1 year.
- Intrusion Prevention Systems (IPS) updated in real-time.
Virus & Malware Protection
- Centralized anti-malware system for virus and malware protection.
- Automatic updates of virus definitions and patches.
- Extra protection via gateway firewalls.
Other Safety Measures
- Fire extinguishers placed at all key areas within the premises.
- Half-yearly fire drills conducted to test the effectiveness of fire safety protocols.
Your Data Security is Our Priority
At MedChargeRCM, we take every precaution to protect your data. Our comprehensive security measures are designed to ensure that your practice remains compliant and your data remains secure.
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